Passenger Service Ramp Agent Job at G2 Secure Staff, Irving, TX

WTZBdVM5WU9iU0d1RUtydzJ5OWNlVmpkUHc9PQ==
  • G2 Secure Staff
  • Irving, TX

Job Description

Job Title

Meet and greet customers with tickets. Provide assistance to passengers as requested or required. Monitors ticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gates, and baggage service. Responsible for providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors.

Qualifications: Education and Experience

  • High School diploma or equivalent.
  • Computer experience necessary.
  • Previous Customer Service experience preferred
  • Must be 18 years of age or older.
  • Must have a working telephone number for contact.
  • Must have reliable telephone and transportation.

Personal and Physical Requirements:

  • Treat all information as confidential.
  • Possess the tact to deal with all levels of situations, client representatives, employees and the public.
  • Ability to communicate clearly and concisely in verbal and written communication.
  • Must be able to read, write, understand and carry out instructions in English.
  • Must be able to stand/walk in terminal area throughout the scheduled shift.
  • Must be able to consistently push, pull and lift 50 to 70 lbs.
  • Must be able to carry oversized bags (ski bags, snow board bags, boot bags, etc.) 100 to 125 yards.
  • Must pass pre-employment and random drug tests.
  • Must complete a criminal background check.
  • Must meet necessary requirements to obtain a security sensitive identification badge.
  • Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).

Performance Responsibilities:

  • Greet passengers, clients and airline personnel in a courteous and professional manner.
  • Reads and understands letters and numbers in order to accurately pre-screen passenger tickets and determine city destination/gate locations (International & Domestic destinations) from reference documents.
  • Provide general information to passengers, give directions and flight information.
  • Actively participate in the company's safety management system (SMS)
  • Provide special services (courtesy chairs/bag carts) as required.
  • Direct large pieces of luggage, pets and other checked articles too large to be dispatched in the baggage handling system to oversize.
  • Summon the security supervisor and refer difficult or uncooperative passengers to security.
  • Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
  • Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
  • Attend meetings and inservices as required.
  • Utilize appropriate communications channels and maintain records, reports and files as required.
  • Must be in proper uniform or business attire as directed by company officials.
  • Identification badges must always be visible.
  • Adhere to company policies and procedures and participate in achievement of company objectives.
  • Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
  • Perform other duties as requested.

Job Tags

Immediate start, Shift work,

Similar Jobs

Palm Careers

Psychiatric Mental Health Nurse Practitioner Job at Palm Careers

 ...We are hiring a Psychiatric Nurse Practitioner to join our Behavioral Health team located in the Quad Cities. An Inpatient PMHNP and position are available and we are hiring now! These are great quality of life positions! The Quad Cities has something for everyone... 

South Texas VA Healthcare System - Veterans Health Administr...

Pulmonary Disease - Physician Job at South Texas VA Healthcare System - Veterans Health Administr...

 ...Job Description Job Description Physician - Pulmonary Disease Overview: The role of Physician specializing in Pulmonary Disease...  ...diverse team while delivering clinical services in pulmonary and critical care medicine. Key responsibilities include managing both... 

Toyota of Glendora

Automotive Body Shop Manager Job at Toyota of Glendora

 ...Automotive Body Shop Manager We have an immediate opportunity for a Body Shop Manager. We have excelled at providing solutions and adding value for our customers for many years. Body Shop operations are a critical part of our value proposition, and we are currently... 

Edge Case Research

Technical Recruiter Job at Edge Case Research

 ...writing the standards and developing the products that will bring innovation safely into society. What Youll Do: As a Technical Recruiter you will own the full-cycle hiring process for tech and business roles, partnering with hiring managers to understand needs,... 

Brooksource

Technical Writer Job at Brooksource

 ...Job Description Job Title: Technical Writer / Analyst Contract Duration : 3-months (intention of a long-term engagement) Location: Plainfield, IN (4-day on-site, 1 day remote) Overview: We are seeking a mid-level Technical Writer / Analyst to support...