Customer Service Representative Job at Express Employment, Jacksonville, IL

Wktvb1I5TUViQ0d0R3EvejNTZGRjbGZmUEE9PQ==
  • Express Employment
  • Jacksonville, IL

Job Description

Job Description

Job Description

Located in Jacksonville, IL

Salary: $16-$17/HR +

Customer Service Representative
Jacksonville, IL | Full-Time | $16-$17/hr

A well-established, family-owned company in Jacksonville, IL is looking for a Customer Service Representative to join their office team. This role is a key point of contact for customers, helping to ensure orders are accurate and issues are resolved quickly. The environment is professional, supportive, and stable, with room to grow.

Schedule Options:

  • Monday-Friday
  • 7:00 AM - 4:00 PM or 8:00 AM - 5:00 PM
What You'll Be Doing

  • Serve as a primary point of contact for customers in your assigned regional territory
  • Coordinate and manage customer orders and inquiries via phone, email, mail, and Live Chat
  • Provide product and service information, and resolve any issues that arise with current or future orders
  • Work closely with Sales Representatives to ensure customer satisfaction
  • Use multiple systems to process orders and maintain accurate records
What We're Looking For

  • Previous customer service experience in an office, call center, or order-processing environment
  • Comfortable handling phone and email communications with customers
  • Strong attention to detail while working with multiple systems
  • Professional, organized, and reliable
Why This Role

  • Stable, well-established company
  • Nice office environment
  • Opportunity to support customers in a meaningful way
  • Competitive pay: $16-$17/hr
This role is ideal for someone who enjoys helping customers, managing details, and working in a professional office setting. Apply today for immediate consideration!

#2876OS

Express Office: Jacksonville

901 West Morton Avenue

Suite 104

Jacksonville, IL 62650

Job Tags

Full time, Work at office, Immediate start, Monday to Friday,

Similar Jobs

Angels of Care Pediatric Home Health

CNA Pediatric Home Health Job at Angels of Care Pediatric Home Health

 ...Certified Nursing Aide (CNA) Angels of Care Pediatric Home Health is looking for a Certified Nursing Aide (CNA) in West Jefferson...  ...significant presence in both the Texas Association of Home Care and Hospice and the Home Care Association of Colorado. Our team is... 

ShiftCode Analytics

FINANCIAL PROJECT ANALYST - MTA Job at ShiftCode Analytics

 ...Telecom Services & Expense Management Unit team provides Telecom Services support, Expense and Financial management support for the MTA IT. The incumbent candidate will assist in establishing and optimizing processes for the Telecom Services & Expense Management Unit,... 

ARAMARK

Plumber Job at ARAMARK

Aramark is seeking a skilled Plumber to join our Facilities & Maintenance team, bringing expertise and quality service to a range of institutions including universities, schools, and hospitals. As part of Aramark, you will work in a dynamic environment committed to excellence... 

Scally’s Lube & Go

Tow Truck Dispatcher Job at Scally’s Lube & Go

 ...Job Summary: We are seeking a reliable and detail-oriented Tow Truck Dispatcher to join our team. The dispatcher will be responsible for coordinating towing and roadside service calls, communicating with drivers and customers, and managing dispatching and invoicing through... 

MONTESSORI ACADEMY INC.

Preschool Substitute Teacher Job at MONTESSORI ACADEMY INC.

 ...Education Group is a multi-brand education network of superior private school institutions spanning infant care through high school. The...  ...accredited Montessori Certificate Program at Eagle Montessori Teaching Academy.~ A culture of care and positivity About You...