Expectations for All Employees: Supports the organizations mission, vision and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to our community, and accountability and ownership.
Expectations for All Managers: As a member of the organizations management team, performance includes demonstration of the following accountabilities: leadership, communication, mentoring, empowerment, and resource management.
This is a full-time, benefits-eligible temporary role expected to last up to 12 months. The assignment may conclude at any time based on organizational needs; however, there may be potential for consideration for a regular opportunity.
The Chief Administrative Officer (CAO) has a matrix reporting relationship to the Chief, Department of Radiation Oncology, Chief Operating Officer (COO) at BIDMC and HFMP leadership. The structure is designed around team-oriented, cooperative relationships where common goals are shared. It facilitates the sharing of information and timely decision-making in a rapidly changing environment. The CAO has accountability for formulating the strategic, operational, and budgetary plans for all aspects of the academic physician practice through Harvard Medical Faculty Physicians (HMFP) and is responsible for the management and oversight of assigned clinical areas, and all activities related to the interface with BIDMC hospital programs and issues.
Responsible for the development, oversight and management of all operational functions within the Department, including credentialing, HMFP employed physicians, BIDMC clinical staff, department finances, Harvard Medical School financial relationships, residency and medical student programming.
The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.
The CAO is responsible for ensuring the success and efficient operations of a complex academic department across clinical, research, education and community missions and ensures the strength of all business functions to achieve optimal financial performance, cost efficiency, business growth, and market leadership. Leads the development and execution of goals and objectives of the Department and the Medical Center. Works with Department Chief, other physician leaders, HMFP leadership, Medical Center and community hospital leadership, and other leadership to develop short and long-range business plans for the Department and across the BILH network.
Responsible for the oversight of the financial activities associated with the Department including, but not limited to, the billing function, revenue cycle, research grants and finances, financial and accounting reporting and procedures. Also directs the implementation of efficient workflow approaches develops monitors and prepares budgets for both HMFP and the Medical Center, modifies operations based on financial forecasts and results, and implements appropriate and consistent systems, protocols and procedures for both HMFP and the Medical Center.
Works closely with the Department Chief and other physician leaders in the department to assist with long-term strategic planning and tactical decision-making, including integration of clinical, research, and educational programs to ensure their mutually beneficial success.
Responsible for the recruitment, selection, orientation, performance management, and development of talent within the department. Works closely with Medical Center leadership on clinical hires.
Reevaluates the department infrastructure to assure the proper support of all aspects of the department and its satellites within the network.
In collaboration with the HMFP CFO, directs the financial management processes in preparation of the HMFP financial statements, reconciliation, cash management, payroll, and reporting to various state and federal agencies related to the professional activities of the Department.
Oversees financial performance and operations of the Beth Israel Radiation Oncology Department Foundation in support of its charitable mission to fund research and medical education.
Ensures the practice model delivers optimal patient care. Works with interdisciplinary teams to improve access through efforts aimed at increasing capacity to support demand and growth. Develops and utilizes patient satisfaction data, mystery shopping data, and other available sources of information to maximize customer service and develop action plans to create an ideal patient experience.
Responsible for the development, oversight and management of all other functions within the Department including credentialing/hiring of HMFP employed physicians, hiring front line BIDMC staff, department finances, Harvard Medical School financial relationships, residency and research finances, ambulatory and procedural services, and privacy and security compliance. Collaborates with Department leadership to oversee special purpose funds, endowment accounts, and the operations for graduate medical education programs, including fellowship and individual training programs.
Partners with the Department Chief on the development, ongoing review of the Departments compensation plans with respect to compliance, accountability, market analysis, administration, affordability, communication, and education with faculty.
Determines the need for and allocation of human resources, financial, space, and material resources, based on analytics and data analysis. Responsible for organizing departmental activities and initiatives.
Gathers data through best practices and collaborates with other disciplines to recommend services that will increase productivity, minimize the duplication of services, increase workflow efficiency, break down departmental barriers and provide the highest quality of care to patients.
Responsible for the preparation, monitoring, review, and performance of clinical and research budgets for BIDMC, HMFP, and HMS. For the physician practice, collaborates with HMFP Finance team in the preparation of detailed financial statements, general ledger, reconciliation of monthly bank statements, cash management, physician and support staff payroll, and various filing/reports to state and federal agencies.
Responsible for the management of the QA divisional work. Ensures that the Department of Radiation Oncology program is monitored and evaluated for quality and those opportunities for continuous improvements are regularly reviewed and implemented, as mandated by TJC, OSHA, DPH, and CRICO requirements and Medical Staff by-laws.
Works closely with HMFP and Medical Center Compliance Offices to ensure Department adherence to Corporate Compliance Programs.
Supports the Chief in the recruitment of physician talent for the department and negotiates terms of physician contracts with the approval of the Chief and in conjunction with HMFP corporate senior leadership.
Builds bridges and links teams between hospital operations and physician practice integrating the goals and business plans of the two groups. Develops monitoring tools to measure financial, quality and satisfaction outcomes.
Partners with areas such as Research Finance, Office of Corporate Research, Ambulatory Services, and GME to ensure proper compliance, delivery of care and coordination of program planning.
Graduate education or equivalent experience in business, health or public administration strongly preferred.
Seasoned health care professional with broad leadership skills normally acquired through 15+ years of related experience within a sizeable, complex provider organization.
Demonstrated strategic leadership, planning and change management skills.
Demonstrated ability to identify and analyze all pertinent information/data and communicate in a persuasive manner.
Excellent diplomacy, negotiation, and communication skills.
Minimum of 8-10 year of leadership experience in clinical operations; hospital business management experience strongly preferred. Radiation Oncology experience helpful but not required.
Experience in a large complex academic medical center and matrix-oriented department is highly desired.
Experience working with a large physician faculty practice in an academic environment is strongly preferred.
A demonstrated record of accomplishment and success in physician/medical practice operations and leadership, including strategic planning, human resources management, fiscal management, and performance improvement.
Demonstrated business and financial acumen. Solid operational and financial skills to ensure that resources are applied in a most effective manner for achieving quality of care and service.
Strong presentation and writing skills. Creates succinct written communications and is able to simplify complex messages.
Demonstrated ability to think strategically while remaining operationally and financially grounded.
Experience with a variety of QI and rapid cycle improvement techniques necessary.
Direct management responsibility for approximately 8 Directors and Managers.
Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, and the employee will be required to stand for periods of time or move throughout the hospital campus.
The above statements are intended ]]> <
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