Job Description

Job Description

Ema Austin is opening late Fall 2025: We are hiring people to join our team as SERVERS! 

If you are interested in multiple positions you only need to complete one application!  

 

Open Interviews will begin on  November 4th: 

• When: Monday - Friday from 10AM - 4PM
• Where: Ema Austin - 3120 Palm Way Suite 170 Austin, TX 78758

Upon completing your application:

• What's next? You will receive an email that invites you to schedule an interview. Please choose the date and time that works best for you
• What if I am interested in more than one job title?  You only need to complete  ONE application. 
•   How many interviews should I schedule?  Please schedule  ONLY ONE interview date and time. We encourage you to discuss all the positions you are interested in during your initial interview
• If you need to reschedule your interview time:  No problem!  Just send a message to the team to request a new date and time.

A Few of Our Server  Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Coming soon to Austin, Texas at The Domain - NORTHSIDE in fall 2025! Ēma, meaning “mother” in Hebrew, is a Mediterranean restaurant featuring Chef Partner CJ Jacobson's lighter-style of California cooking. With its sister restaurant, Aba, located on South Congress, Ema aims to transport diners to a sun-drenched summer day in the Mediterranean year-round with both indoor and outdoor dining spaces.

Caring. Creative. Careers.
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Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
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EOE. We participate in E-Verify / Participamos en E-Verify

SERVER JOB DESCRIPTION

Servers are responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.

Essential Functions

• Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively transport food or beverages to a table of three in a single trip
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed

#CAPOST

Skills Required

• Fast-Paced Experience

\n\nMore detail about Ēma - Austin, TX part of Lettuce Entertain You Restaurants, please visit -%25C4%2592ma---Austin%252C-TX

Job Tags

Summer work, Monday to Friday, Shift work, Day shift,

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