Job Description
Salesforce Data Quality & Operations Specialist (Hybrid)
1-year contract
Hybrid - Chicago OR Indianapolis
We are seeking a highly accountable and skilled Salesforce Data Quality & Operations Specialist to join our team. This hybrid role requires 3 days a week in our Chicago Tower or Indianapolis Tower office. You will play a critical role in ensuring data integrity, troubleshooting issues, and supporting key data initiatives within our dynamic environment.
Responsibilities:
- Investigate and troubleshoot data quality issues across 3-5 systems, including Salesforce, through intake, research, and recommending updates.
- Perform SOQL/SQL queries in Salesforce, Workbench, and VS Code to validate data quality across multiple objects and inbound integrations.
- Partner with end-users for data quality research and resolution.
- Collaborate with the Data Governance Product Manager on maintenance tasks, intake items, and preparation for council meetings.
- Develop data cleaning process documentation and generate comprehensive data quality reports using Salesforce and Tableau/CRMA.
- Assist with data mapping for integrations, perform integration testing, and support the setup of our metadata catalog, all within an Agile framework. This includes writing user stories.
Required Skills & Certifications:
- Minimum 3 years of Salesforce Administrator platform experience.
- Proficiency in writing SQL & SOQL queries ( in query tools like Workbench and VS Code).
- Advanced spreadsheet experience.
- Highly Accountable: Able to track work thoroughly and provide status regularly and frequently.
- Experience with Slack or other collaboration tool, including Slack workflows.
- Experience with Tableau or Salesforce CRMA (CRM Analytics).
- Salesforce Administrator Certified.
Job Tags
Contract work, Work at office, 3 days per week,