Job Description

Overview Who we are looking for Are you a Salesforce rockstar ready to take ownership of a dynamic CRM environment? Join Promenade (formerly BloomNation), where youll shape and scale the Salesforce platform across Sales Cloud and Service Cloud in a company that's redefining how small businesses thrive online. Responsibilities Own and manage Salesforce Sales Cloud and Service Cloud instances Handle user administration (profiles, roles, permissions, access) Customize objects, record types, page layouts, fields, and validation rules Build and optimize declarative automation using Flows (and occasionally Process Builder) Create, maintain, and troubleshoot reports and dashboards for multiple teams Partner with GTM teams to integrate Salesforce with third-party tools like Revenue.io, Chili Piper, Zoom, Pardot, and Zapier Lead internal Salesforce training, onboarding, and support Maintain data hygiene through deduplication, enrichment, and lead list uploads Proactively identify and implement workflow/process improvements Conduct regular audits and security reviews Whats In It For You Equity/Stock options in a profitable and rapidly growing company Great Medical/Dental/Vision coverage Transportation coverage in the form of parking, rideshare, or metro credit Fully stocked snack bar & weekly catered lunches Company provided gear & swag (MacBook Pro, t-shirt, sunglasses, etc.) Ability to mold your career and make an immediate impact Flowers, flowers, and more flowers! Work in a fast-paced, fun environment with an eclectic group of people from all over the world Required Qualifications 13 years experience administering Salesforce Sales or Service Cloud Expertise in Excel (VLOOKUPs, pivot tables, and data analysis) and a strong comfort level working with large datasets Strong understanding of Salesforce automation (Flows, Validation Rules, etc.) Analytical thinking and a problem-solving mindset Experience supporting go-to-market teams (Sales, CS, Marketing) Preferred Qualifications Exposure to APEX, HTML, Java, or a willingness to learn Experience with Revenue.io, Chili Piper, Zoom or similar RevOps tools Familiarity with SaaS sales models and B2B sales cycles More About Us - Promenade Promenade is a mission-driven company empowering local businesses with products and services that allow them to thrive online and offline. We build vertically-focused software catered to each industry we serve, leveling the playing field between the small business and large aggregators. Promenade was founded in 2011 as BloomNation, the nations premier network for local florists. The company is based in Santa Monica, CA along with remote roles. Additional Highlights Backed by premier industry investors such as Andreessen Horowitz, Spark Capital, and Crunch Fund. Named one of Entrepreneurs 5 Sizzling Silicon Beach Startups to Watch. Located one block away from the beach on the 3rd Street Promenade in Santa Monica. Why join Promenade? If you want a front-row seat in seeing a company disrupt a massive industry and you love helping hardworking business owners that serve our local communities, this is your place. At Promenade, everyone has a voice to create change and move the needle. No hierarchy, no bureaucracy, no politicsjust real people solving real problems. #J-18808-Ljbffr Promenade Group

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