Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower - a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLAs best views. About the Role: The Pool Supervisor must effectively coordinate and supervise the operation of the Pool or any other supported areas. The role also serves the pool staff and leads the team to provide an exception guest experience according to Four Seasons standards. What you will do: Ensure service procedures and standards are being executed by all pool staff Supervise the consistency of quality of food and efficiency of service Interview and select job applicants as well as supervise, discipline and give performance evaluations for pool employees Schedule staff and complete payroll records in accordance with budgeted guidelines Work closely with Engineering to maintain proper water quality and mechanical operation of the swimming and whirl pools Order supplies, including bathing suits, toiletries and other amenities to ensure the Poolside par level allow for smooth operation Coordinate personal training with outside contractors to guarantee a high level of service and adequate availability Oversee the cleanliness and equipment operations of the fitness area, pool deck, patio terrace and bartenders and cabana area and ensure their conditions are in accordance to health department regulations. Address any concerns and coordinate special requirements with Housekeeping, Laundry, Stewarding and Engineering. Perform other tasks or projects as assigned by hotel management and staff Utilize all computer systems relevant to departments and maintain communication between staff members and managers. Participate in regular staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service. Assume duties of the Assistant Manager when they are off/vacation What you Bring: High reading, writing and oral proficiency in the English language Previous supervisory or management experience in Food and Beverage College degree or equivalent preferred. Our Benefits: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Discounted Accommodations at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Schedule and Hours: This is a full-time position. Candidate must be able to work mornings, nights, weekends and holidays.
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