About Midea America
Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As the world’s top maker of home appliances, Midea is proud of its 166,000+ employees and presence in 200+ countries, including here in the U.S.
Headquartered in Parsippany, N.J., with an innovation hub in Louisville, Kentucky, Midea America is dedicated to providing practical innovations that surprise and delight, creating moments to cherish at home.
Midea's lineup of appliances - from refrigerators to air conditioners, laundry solutions and floor care - are high quality, reliable, and affordable. By thoughtfully engineering performance, convenience, and design into every product, Midea delivers on the promise of every appliance - to make your life a little easier.
Job Summary
NPI Intern: The NPI Intern aids product specialists, with preparation regarding product introduction and coordinate these cations with technical support, contact centers and the DRT teams. Job assignments are ad-hoc; with few performance metrics. This is a part-time, entry-level role that starts as a part time paid internship with the purpose of providing experience on the technical side of After Sales.
Essential Job Responsibilities:
• NPI Interns will provide technical assistance as need based upon direction of head of the product specialists.
• NPI Intern will work with each product specialist to gain exposure to all platforms and technologies.
• Participate in the NPI process and work with MIB and PD with the following:
1. Confirmation of the product spec and the development status (i.e. new platform vs model iteration)
2. Procure spare parts SBOM to created IPO (Initial Parts Order)
3. Documentation both paper and digital
4. Warranty term and entitlements.
• Assist with creating product training materials
• Owners Manual Review
• Assist product evaluations/ Serviceability review
• Other duties as assigned.
Required Qualifications:
• Ability to lift 50 lbs. unassisted
• Experience with Microsoft Word, Excel and PowerPoint
• Ability to work with minimal supervision while using their own technical judgment regarding complex tasks
Preferred Qualifications:
• Technical aptitude towards home appliances
• Knowledge of how to use common tools and test equipment.
• Excellent communication skills both oral and written
• Familiar with internet protocols, blue tooth and network connectivity.
Midea America Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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