Job Description

Job Description

Job Description

Position Summary

We are seeking a hands-on, results-driven Manager of Logistics Execution to oversee and optimize our 3PL distribution center. This role ensures cGMP/Service Level Agreement (SLA) compliance, drives operational efficiency, and leads process improvements to deliver speed-to-market, cost control, and service excellence. Embedded within a 3PL warehouse, you will serve as the primary liaison between Country Life and our logistics partners , ensuring smooth execution across inbound and outbound operations.

Key Responsibilities

Operational Oversight & Performance

• Manage day-to-day 3PL operations in partnership with 3PL management team, ensuring cGMP, SLA and Statement of Work (SOW) compliance.
• Monitor inbound and outbound activity to ensure timely deliveries, maximum efficiency, high quality and traceability.
• Ensure timely communication of tracking/PRO numbers for customer invoicing.

Monitoring & Reporting

• Track daily outbound order volumes and aging orders by location.
• Investigate and resolve orders delayed beyond 3 days, identifying root causes.
• Maintain and improve cycle counting accuracy; analyze error rates by facility.
• Monitor container deliveries and put-away processes to ensure inventory readiness.
• Improve customer returns process to ensure timing credits to customers.
• Develop and maintain KPI dashboards and performance reports for leadership.

Cost & Process Optimization

• Source operational materials directly to avoid 3PL markups (e.g., cartons, shrink wrap, pallets).
• Review and approve vendor invoices in the approval chain.
• Lead process improvement initiatives to reduce supply chain elapsed time and costs.
• Document and enhance supply chain workflows and SOPs in partnership with 3PL management team.

Qualifications & Skills

Education & Experience

• Bachelor’s degree required.
• Minimum 5+ years in Distribution Center or Logistics Management.
• Experience in cGMP environment preferred.
• Proven experience working with WMS systems and ERP platforms.

Technical Skills

• Proficient in Microsoft Excel, Word, and database management.
• Strong analytical abilities; adept at calculating metrics and interpreting complex data.
• Ability to read and interpret technical process documentation.

Core Competencies

• Highly motivated, professional, and goal oriented.
• Exceptional organizational and time-management skills.
• Strong communicator with the ability to collaborate across teams and influence partners.
• Flexible, adaptable, and proactive problem solver.

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