Job Description

Title : Junior Project Coordinator

Department : Product Engineering 

Reports to : CEO

Location : Scottsdale, Arizona

About Wise Pelican

Wise Pelican is hiring a dedicated Junior Project Coordinator who will keep our product engine organized, documented, and clearly communicated across the company. You'll be the connective tissue between our developers and the rest of the business, focusing on maintaining Jira, documenting changes, coordinating internal updates, even supporting QA so our engineers can stay focused on building.

In this role, you'll partner closely with our CEO and development team to keep projects moving, translate technical work into clear documentation, and announce system updates to internal stakeholders. If you're detail-oriented, curious, and excited about learning how software gets built in a fast-moving SaaS environment, this is a strong entry point into product and project management.

Wise Pelican is an innovative leader in real estate marketing solutions, empowering real estate professionals with cutting-edge tools and services. As a growing company with a global workforce, we foster a dynamic, inclusive work environment that promotes growth, innovation, and collaboration. 

This position is a full time position located in Scottsdale, Arizona. 

What Will You Do? 

• Maintain and organize our JIRA boards : create and update tickets, assign tasks, and ensure work is properly tracked and prioritized

• Follow up with developers and stakeholders to keep tasks moving and maintain accountability on deadlines and status updates

• Create and maintain clear documentation for features, changes, and internal processes (requirements, how-to guides, SOPs, and release notes)
  
• Announce system and product updates to internal teams through clear, user-friendly communications (Slack, Looms, Trainual, internal demo-sessions, etc.)

• Assist with QA by helping write test cases , executing basic tests, logging issues, and verifying fixes before and after releases

• Support the CEO and Product Engineering team with lightweight coordination work: meeting notes, action items, and process clean-up

What Big Things Will You Own? 

At first…

• Audit and clean up existing JIRA boards and workflows so our dev team has a clear, simple view of current work

• Standardize ticket templates (requirements, acceptance criteria, definitions of done) for the development team to use

• Set up a repeatable process for release notes and internal product update announcements

• Start a basic documentation hub for product changes and internal “how this works” guides

Once you get your footing…

• Own the day-to-day hygiene of JIRA and related tools, ensuring projects are planned, tracked, and updated consistently

• Run or support recurring product/engineering rituals (e.g., backlog grooming, sprint planning, retros) as needed

• Maintain a lightweight internal “product updates” calendar and communication rhythm for non-technical teams

• Help refine and improve our QA and documentation processes over time, based on feedback from devs and internal stakeholders

Who Are You?

• 0–2 years of experience in a SaaS, startup, or tech environment in a coordination, analyst, support, or operations role OR a strong internship background with similar responsibilities

• Comfortable using tools like JIRA (or similar project management tools), Google Workspace, and Slack

• Strong written communication skills; you can turn technical details into clear, simple, internal documentation and update announcements

• Detail-oriented and organized; you enjoy checklists, structure, and making sure nothing falls through the cracks

• Proactive about asking questions, seeking clarity, and following up with people to move work forward

• Curious about how software products are built and interested in growing into product management, project management, or operations over time

Where Can You Easily Impress Us? 

• You've worked within the Entrepreneurial Operating System (EOS)

• You've maintained or administered Jira (or another issue-tracking system) for a team before

• You've written internal documentation, feature summaries, or release notes that non-technical teammates actually read and use

• You've helped with QA, UAT, or basic testing in a previous role or project

• You've worked in a smaller company or startup where you had to juggle multiple responsibilities and build structure as you go

What's In It For You? 

• Major Medical Insurance: Working at Wise Pelican gives you endorphins. Endorphins make you happy. And happy people just don't get sick. But…if that does happen, we offer Major Medical Insurance to assist with life's biggest nuisance.

• Dental & Vision Coverage: An eye for an eye. A tooth for a tooth. Talking dental and vision insurance, of course. No need for revenge when eyes and teeth are insured.

• Paid Time Away: The PTA you want to be involved with. Employees are given 3 weeks of Paid Time Off. Also Sick Time. Also Parental Leave. Also 7 Company Holidays per year. Also-

• Professional Development Stipends : “Pay me what you owe me! Don't act like you forgot! WPBHMM!” -You to Wise Pelican about fronting the bill on your professional development needs.

• 401(k) at tenure milestone : We hope you'll want to stop working here one day. This should help.

Compensation : This role is currently benchmarked by industry standards and ranges from $55,000-$65,000 . Offered compensation is based on merit and relevant qualifications.

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