Job Description

Troon Headquarters
Scottsdale, AZ 85254, USA

Description

About Troon
Troon is the worlds largest third-party manager of golf, hospitality, and club operations, operating in over 45 U.S. states and 25 countries. We are committed to creating extraordinary guest and member experiences while fostering the ongoing success of our associates.

Position Overview
The Human Resource Generalist is a dynamic and detailed orientated role that provides HR support and guidance to property managers, executives, and leadership teams. This role requires expertise across multiple HR functional areas, including employee relations, compliance, performance management, HRIS, and training. Reporting to the Director, Human Resources, the Human Resources Generalist acts as a true partner, ensuring that HR policies, practices, and programs align with organizational goals.

Key Responsibilities

• Understands and manages various HR processes supporting and guiding the manager and associates through proactive engagement.
• Partners and collaborate with the other functional areas in HR to include Total Rewards, Talent Acquisition and Learning & Development
• Key resource for the HR Service Desk including management of the HR email box and supporting processes
• Knowledge and understanding of employee relations, recruitment & onboarding, compliance / policies, performance management, HRIS / Reporting with the ability to:
• Serve as a trusted point of contact for employee inquiries, concerns, and conflict resolutions including investigating and resolving associate issues and management concerns via calls, email, hotline, and ethics systems.
• Coach managers to enhance leadership skills and navigate associate interactions and business situations including supporting performance management process.
• Ensure HR practices comply with federal, state and local laws while educating and implementing HR policies, procedures, and programs.
• Maintain accurate associate records in HR Systems including the ability to run and analyze reports.
• Lead and support HR-related aspects of new property transitions.
• Conduct periodic site visits, audits, webinars, and compliance training.
• Travel as required (up to 2025%) for site visits, training, and audits.

Qualifications

• Bachelors degree and 2-4 years of HR-related experience, including strong employee relations experience, or an equivalent combination of education and experience.
• Strong knowledge of federal and multi-state employment laws and HR best practices.
• Experience with HRIS systems (UKG preferred) and payroll functions.
• Excellent communication, interpersonal and organizational skills with a proven ability to build relationships and influence positively.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Flexibility to address weekend or after-hours emails and calls as needed.

Preferred Qualifications

• Bilingual in English/Spanish is a preferred.
• PHR/SPHR or SHRM-SCP/CP certification.
• Facilitation experience with training sessions, webinars, and onboarding processes.

Additional Details

This job description is not exhaustive and may include additional duties as required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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