GENERAL SUMMARY
The Human Resources (HR) Assistant is responsible for providing friendly and professional assistance to Team Members and visitors. Primary areas of responsibility include directing all walk-in and phone traffic to the appropriate department in Human Resources, filing, scanning, and the indexing of all HR documentation (electronic and hard copy). This position will assist the HR Division with the distribution of information to Pechanga Resort Casino (PRC) Team Members and assist with various projects as needed by the HR Division.
FOUR DIAMOND SERVICE AGREEMENT
All Team Members will display a Four Diamond commitment to customer service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino.
KEY RESPONSIBILITIES
ACCOUNTABILITY : This position has no supervisory responsibilities. This position is responsible for protecting the assets of Pechanga Resort Casino and for maintaining and providing a positive and professional work environment.
QUALIFICATIONS AND GUIDELINES
EXPERIENCE/TRAINING/EDUCATION : High school Diploma or GED is required. No prior experience or training is required. Two (2) years of work experience is preferred.
COMMUNICATION SKILLS : Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other Team Members of the Company.
MATHEMATICAL SKILLS : Ability to add and subtract two-digit numbers, and ability to multiply and divide by 10 and 100. Ability to perform these operations using units of U.S. currency, weight measurement, volume, and distance.
REASONING ABILITY : Ability to use reasoning and understanding to carry out detailed, but uninvolved, written or oral instructions. Ability to deal with problems while remaining flexible and adaptable to help ensure the desired outcome.
CERTIFICATES, LICENSES, REGISTRATIONS : Must qualify to obtain and maintain a Class A gaming license.
SKILLS/ABILITIES :
DISCLAIMER : The above information on this description has been designed to indicate the general nature and level of work performed by Team Members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of Team Members assigned to this job.
FLSA STATUS : Non-Exempt
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