Job Description

Job Description

Job Description

Job Summary:
Assigns stations to servers, greets and seats guests, evenly distributing business among servers. Notifies servers of price changes. Handles guest complaints. Relays message to servers and bussers.

Responsibilities :
-Assigns stations to servers and bussers. Checks to see that stations are sufficiently supplied,
and that guests are properly taken care of.
-Greet guests as they enter dining area and seat them accordingly.
-Maintains a close working relationship with servers to encourage teamwork among the staff.
-Assist as a server or busser as needed.
-Adheres to all Health Department rules and regulations.
-Adhere to ZMC Hotels and Marriott Standards.
-Must perform any other required duties as requested by supervisor/manager to aid in better
operation of the hotel, restaurant, lounge, and service to the guests.
- All duties must be carried out in a safe manner.
- Be flexible and adaptable to the changes that will occur to your job
- Employee must treat everyone with dignity and respect.
-Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.

Qualifications:

• Highly organized.
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
• Strong Guest Service Skills
• Must have attention to detail and be customer service oriented.
• Ability to communicate satisfactorily with guests, management, and co-workers.

Benefits/Perks:

• Medical, Dental, Paid time off, 401(k) for full-time employees
• All employees get discounts on hotels outside of their hotel they work in
• Opportunities for bonuses
• $250 referral bonus for you and a referred associate
• PayActiv: access to your already earned wages before payday

Job Tags

Full time, Flexible hours, Shift work,

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