Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
...programTime Away From Work Program (paid time off, paid family leave, long- and short-term... ...employee-only coverage to full-time and part-time colleagues based on income.Learn more... ...contributed more than $1 million through cash and in-kind donations last year alone, along...
...the post holder will be required to carry out other duties. About the Company Condair Group, founded in 1948 and based in Switzerland is the global leader in humidification, dehumidification and evaporative cooling. Supported by science, we engineer individual,...
GLC On-The-Go is seeking a travel Surgical Technologist for a travel job in Springfield, Illinois. Job Description & Requirements ~ Specialty: Surgical Technologist ~ Discipline: Allied Health Professional ~ Start Date: 05/26/2025~ Duration: 13 weeks ~40...
...Princeton Staffing Solutions is seeking a travel Board Certified Behavioral Analyst (BCBA) for a travel job in Bergland, Michigan. Job Description & Requirements ~ Specialty: Board Certified Behavioral Analyst (BCBA)~ Discipline: Therapy ~ Duration: 39 weeks...
Description of the role:The Clinic Nurse (LPN or RN) position at Cleveland Children's Clinic, PLLC in Cleveland, Mississippi involves providing comprehensive nursing care to pediatric patients. Clinic Nurses will work under the supervision of physicians and Nurse Practitioners...