Regional Service Manager - Western US
In this role, you will be responsible for Demand Field Service in Process Automation Energy Industries Service. DCS Demand Field Service Technician’s perform service in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality service. As a DCS Demand Field Service Technician in San Francisco, CA, or Irvine, CA, you will be required to work independently and as part of a team based on customer/contract requirements. The work model for the role is: Remote This role is contributing to the Process Automation Energy Industries division. You will be mainly accountable for: • Provide site service to ensure safe and efficient plant operation utilizing the ABB 800xA Distributed Control System. • All periodic, routine, preventive maintenance and shutdown support will be handled by you as part of your role (ABB Technical and Advanced Services will provide additional support where applicable at your direction). • Troubleshoot low complexity to medium complexity tasks associated with the distributed control system hardware, software issues, and manage technical support requests on the customers behalf to optimize system performance. • Maintain customer database by logging each call and the support provided.
We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
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