Customer Service Rep - Work From Home Job at Skyline Recruiting, Buffalo, NY

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  • Skyline Recruiting
  • Buffalo, NY

Job Description

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. We seek an energetic professional interested in helping our clients through a remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities:

  • Help customers with questions about insurance and specifics of their policies
  • Inform clients about our products and make sure they are aware of their choices
  • Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.


Requirements:

  • 1-2 years proven experience in supporting client success
  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills
  • Excellent time-management and prioritization skills
  • Learn about the products inside and out to be able to answer any questions from customers.
  • Adaptability and flexibility in order to deal with different customers and needs in a short period of time
  • High school diploma

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Skyline Recruiting

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