Job Description
Position Summary
The Client Success Manager serves as the primary point of contact for property owners and stakeholders who rely on our ISP, VoIP, CCTV, and Access Control services. This role ensures high-quality customer experience by providing responsive support, clear communication, and efficient issue resolution. The ideal candidate is technically inclined, detail-oriented, and passionate about delivering exceptional service.
Key Responsibilities:
Client Support & Communication
Technical Assistance & Issue Resolution
Service Coordination
Client Experience & Quality Assurance
Qualifications:
Required
Preferred
Job Type: Full-time, On-site, No hybrid or remote available.
Pay: $75,000 to $85,000 annually DOE.
Expected hours: 40 to 45 hours per week.
Benefits:
Experience level:
Ability to commute/relocate:
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