Overview Job Title: Clarity (PPM) Administrator Job Location: Reston, VA (100% Remote Must be available to come onsite) Job Type: Contract-To-Hire Interview: 2 Rounds Job Description: We are seeking an experienced Clarity PPM Administrator (Subject Matter Expert) with a minimum of 5 years of hands-on Clarity administration experience. The ideal candidate will possess strong expertise across Clarity s architecture, configuration, integrations, and reporting, as well as deep knowledge of the latest Clarity 16.3.2 release. This role supports ongoing administration, enhancements, reporting, and user guidance for CareFirst s highly customized on-prem Clarity environment. Required Qualifications 5+ years of Clarity PPM Administration experience. Strong SME-level knowledge of Clarity, including configuration, customization, and administration. Experience with Clarity 16.3.2 (must be on most current release; older versions such as 16.1 will not qualify). Proficiency with: XOG (XML Open Gateway) GEL scripting Clarity database schema Advanced Clarity SQL Experience supporting highly customized on-prem Clarity environments . Hands-on experience with reporting tools , dashboards, and creation of new system capabilities. Strong troubleshooting, communication, and customer-service orientation. Key Responsibilities Serve as the Clarity SME , supporting administration, enhancements, and troubleshooting. Manage and support Clarity on-prem , including maintenance of customizations built by CareFirst. Perform installation, upgrades, patches, environment configuration , and system maintenance. Handle user management, access controls , and security administration. Monitor and ensure Clarity jobs run successfully ; automate jobs where applicable. Manage and respond to support tickets , resolve issues, and provide best-practice guidance. Develop and maintain reports and dashboards, and add new capabilities based on business needs. Utilize XOG, GEL scripts, and a deep understanding of Clarity database schema. Write and optimize Clarity-specific SQL with exceptional SQL competency. Support both Classic UI and New UX (Phoenix UI is a plus). Align with evolving Broadcom reporting methods and internal reporting needs. Participate in: Broadcom Office Hours (1 hour monthly) to understand product roadmap and updates. CareFirst user calls (30 minutes monthly) to gather requirements and answer user questions. Nice-to-Have Skills Experience with Phoenix UI. Familiarity with Broadcom s evolving reporting capabilities and Clarity roadmap. #J-18808-Ljbffr Lumen Solutions Group Inc.
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