Job Description

Location:

Claims - Adjuster Third Party Liability Representative - Cons I, II, II, Sr in WFH-Arizona at National General Insurance **Location:**

**Experience:**

Not Specified **Job Description**

**Job Summary:**

This job is responsible for investigating complex claims when an attorney is representing the injured party which typically will include: (1) uninsured or underinsured motorist (UM/UIM) claims in single or multi car accidents; (2) Injury Casualty Soft Tissue (ICST), and represented- moderate or major claims; (3) complex Commercial Property Liability (CPL) or extra-contractual liability claims; (4) or specialized claims (e.g., business interruption, loss of income, E&O policies, etc.). The individual also handles claims involved in litigation, arbitration or mediation, coordinating with legal counsel and participating in depositions, hearings, trial, or arbitrations. The individual takes recorded statements, resolves loss of use claims, makes payments to appropriate parties, and negotiates and settles or refers bodily injury issues that cannot be resolved.

**Key Responsibilities:**

* Researches and responds to complex customer communications, concerns, conflicts or issues

* Summarizes documents and enters into claim system notes

* Determines claim value

* Documents a claim file with notes, evaluations and decision making process

* Determines and explains minimum coverage limits in complex claims involving single or multiple claimants

* Researches, responds to, or participates in Department of Insurance complaints or investigations

* Sets initial reserve, updates reserve, documents rationale and claim summary notes

* Negotiates and settles claims in accordance with business unit best practices

* Reviews medical reports in preparation for claims settlement evaluation

**Supervisory Responsibilities:**

This job does have supervisory duties

**Preferred Qualifications:**

Education and Experience

* Bachelors Degree or equivalent experience

* 3 or more years of related experience

Certificates, Licenses, Registrations

None

Functional Skills

* Applies broad knowledge of insurance policy, coverage, and regulation

* Applies broad knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards

* Applies broad knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data

* Applies broad knowledge of problem solving and preparation of reports for analysis

* Applies broad negotiation and/or arbitration skills

* Applies broad knowledge of training facilitation and coaching skills

* Ability to investigate, evaluate, negotiate and settle complex claims

National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

**Job Requirements**

**About National General Holdings:**

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

Companies and Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

Paid Training

Medical, Dental, Vision benefits

Wellness Programs

Life and Short/Long Term Disability Insurance

401k w/ Company Match

Company Paid Holidays & Generous Time-off policy

Employee Discount Program

Career Advancement and Development Opportunities

On-site Healthcare Clinic (Winston-Salem and Cleveland offices)

On-site Fitness Center (Cleveland and Dallas offices)

Subsidized parking (Cleveland office)

*National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.*

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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