Job Description
Job Title: Customer and Product Trainee (CAPT)
Location: Simpsonville, SC
Reports to: Director of Sales Development
Employment Type: Full-time
Seniority Level: Entry-level
Industry: Manufacturing | Mechanical Power Transmission Components | Engineering Services
Job Function: Outside Sales | Business Development
Job Summary:
The Customer and Product Training (CAPT) Program is a nine (9) month salaried curriculum that offers recent college graduates a comprehensive sales, product, and application training for Dodge® mechanical power transmission products. The CAPT Trainee will reside in Greenville, SC, and report to the Dodge corporate office. Upon completion of the program, the CAPT graduate will be assigned to a Dodge sales territory in the continental United States as a Field Sales Engineer.
Key Responsibilities:
Product Expertise
• Learn and understand our product line, including mechanical power transmission components such as gears, bearings, couplings, and drive systems.
Selling Skills
• Participate in sales training programs and workshops to enhance product knowledge, sales techniques, and customer service skills.
Organizational Leadership
• Collaborate with cross-functional teams, including engineering, marketing, and customer support, to offer comprehensive solutions to customer needs.
Strategic Execution
• Support the development and implementation of sales strategies to achieve revenue targets and expand market presence.
Resource Utilization
• Learn to maintain accurate records of sales activities, customer interactions, and market trends using CRM software and other e-tools platforms.
Required Qualifications:
• Willingness to re-locate to Greenville, SC for the duration of the 9-month training program.
• Outstanding communication skills (interpersonal, verbal, and written)
• Strong organizational skills
• Ability to work independently with minimal supervision
• Bachelor’s Degree required, preferably in Mechanical or Industrial Engineering, Industrial Distribution, or Business with a Sales emphasis.
Physical Requirements:
• Walk distances within customer sites that may have adverse conditions such as high heat, humidity, dust, underground, heights
• Ability to drive for extended periods
• Overnight travel as needed
• Ability to lift and pull up to 50 pounds
• Reach, climb, crawl
• Speak and present in person or virtually to individuals and small groups
Essential Job Functions:
• Master product knowledge, selling skills, commercial acumen, and industry application expertise in both office and field settings
• Conduct field rides with veteran sellers to distributor branches and customer sites
• Develop relationships and network within the Dodge organization at headquarters, manufacturing facilities, and field sales
• Conduct presentations in front of internal and external audiences to demonstrate mastery of assigned topics
• Assist with plant surveys at customer facilities to determine current installed product and support the evaluation of potential replacements with Dodge products via interchange/conversion
• Regular attendance at work is a necessary function of the role
Why Join Us?
• Work alongside a collaborative, experienced leadership team
• Be part of an industry leader with a strong brand reputation and an innovation-driven culture
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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